9:00 am - 10:00 am

10:00 am - 11:30 am

1:30 pm - 2:30 pm

2:45 pm - 3:30 pm

3:45 pm - 4:30 pm

5:00 pm - 7:00 pm

9:00 am - 9:45 pm

9:45 am - 10:30 am

10:45 am - 11:30 am

September 1, 2026

Check-In & Refreshments (Lobby, UO Portland Library & Learning Center)

Accessibility Workshop
Jesse Loesberg & Jackie Gosselar (Both presenters from UC Berkeley)

Welcome
Katie DeVet (Texas Tech)
Chair, NWILL Conference Planning Committee

Keynote
Dennis Massey

In the Future, Everyone Wants Electronic Books!: ILL E-book Policy and Practice at George Mason University
Teddi Kabler, Michael Hunyer, Janice Hood (All presenters from George Mason University)

E-books are a growing part of the collections at George Mason University. We strive to make as much material available for the support of both Mason patrons and resource sharing partners as we can. As research supporters, we want to ensure that patrons have the materials they need, even when those items are digital. Through the VIVA Whole E-book ILL project, we say yes to resource sharing requests as our licenses allow. As a result of allowing requests for e-books, we have been able to maintain high levels of lending, domestically, internationally, and during special circumstances like the pandemic. We are following in the footsteps of the Boston Library Consortium and their exploration of Controlled Digital Lending in order to share digitized and electronic material—even unique materials from our Special Collections Research Center! In our presentation, we will describe our e-book request practices, decision-making, and goals.

Different but the Same: Comparing and Contrasting Academic and Public Libraries
Kaitlin Cushman (Gonzaga University) & Elizabeth McKeighen (Washington State University-Pullman)

It is very easy to see all the differences between Academic and Public Libraries, but harder to see the similarities. And though the underlying tenets of librarianship unite all of us, when it comes to learning and sharing with each other, it can be hard to understand the viewpoint of something you have not experienced, and this often leads to feelings of alienation. This can only be changed by a shared understanding of each other’s priorities, methodologies, and purpose. We, Kaitlin Cushman and Libby McKeighen, are in the unique position where our careers have encompassed both public and academic libraries. We plan to compare and contrast Public and Academic libraries from our experience especially as pertains to resource sharing and discuss how those differences and similarities are founded in the needs of each type of library’s core users. After Kaitlin and Libby share their experiences, the session will be opened to any public librarians in the audience to share their experiences with prompts that we will provide.

Reception (McMenamin’s Kennedy School Boiler Room)

Join your friends and colleagues for an evening of conversation and networking at the quintessentially-Portland McMenamin’s Kennedy School Boiler Room. A broad selection of appetizer plates will be provided and a cash bar is available. McMenamin’s Kennedy School is approximately a 15-minute walk from the UO Portland Library.

VIVA’s Approach to Negotiating Whole E-book ILL, Ten Years On
Helen McManus (VIVA)

In 2016, VIVA, Virginia’s academic library consortium, secured whole e-book lending rights in e-book contracts with four scholarly publishers. Since then, the right to lend whole e-books has become a core value in contract negotiations for VIVA and other academic libraries and consortia. This presentation will provide an overview of VIVA’s approach to affirming e-book lending rights in contracts, including model language. It will also discuss how VIVA works with publishers to build understanding of the benefits to all stakeholders. The presentation will close with a reflection on the challenges and successes VIVA has encountered in a decade of negotiating and implementing whole e-book lending.

Through Rain, Sleet, and Snow Interlibrary Loan Delivers
Sonya Lockett (John Brown Watson Memorial Library

In this fast-paced world of increasing demand for instant access to information, interlibrary loan (ILL) services remain a reliable resource for research for academic communities. “Through Rain, Sleet, and Snow: Interlibrary Loan Delivers” demonstrates the important role of ILL in ensuring access to materials beyond a library’s physical collections. This presentation explores how ILL services continue to meet the needs of faculty, staff, and students despite challenges such as limited staffing. This session will demonstrate strategies for maintaining effective training, improving turnaround times, and ensuring consistent service delivery under any circumstance. Participants will learn practices for training staff and promoting ILL services as an important component of research support. Participants will leave with ideas to strengthen their ILL services and reinforce their role as a lifeline for students, faculty, and researchers, regardless of conditions.

Vendor Consultations

A Tale of Two Consortia: Developing a Scalable Framework for Cross Consortial Resource Sharing
Carl Piraneo (Partnership for Academic Library Collaboration & Innovation), Marc Hoffeditz (Boston Library Consortium), Sadie Martson (University of Massachusetts-Amherst, & Jacob Long (Bryn Mawr College)

When 30-40% of interlibrary loan requests go unfilled within a single consortium, the gap represents both a challenge and an opportunity. Two regional library consortia, the Boston Library Consortium (BLC) and the Partnership for Academic Library Collaboration and Innovation (PALCI), formed a joint working group to address this gap through intentional cross-consortial collaboration. This presentation shares the outcomes of that effort, including a Community Expectations Assessment Report capturing stakeholder needs across 105 member libraries, and a Cross-Consortial Collaboration Framework for Reciprocal Agreements designed for replication by other consortia. Attendees will learn how the two consortia approached policy harmonization, workflow alignment, and technical requirements for interoperable resource sharing systems. The framework offers a model for transforming informal, ad hoc borrowing and lending activity into sustainable, scalable partnerships that improve fill rates, staff efficiency, and patron experience.